Under the supervision of the Chief Medical Officer (CMO), the Associate Medical Director is responsible for the day-to-day supervision of primary medical care services. The Associate Medical Director will provide sound guidance and direction to medical staff in the absence of the Chief Medical Officer. This position combines direct service with hands-on administrative responsibilities in support of all clinical programs. Working as a collaborative partner with the Chief Medical Officer, the incumbent provides real-time analysis and recommendations for improvement in clinical operations across multiple clinics. In addition, the position works internally to represent clinicians in special programs/projects for the effective integration of multidisciplinary patient/client services.
General responsibilities
Manages administrative responsibilities such as effective integration and coordination of clinical services department
Conducts clinical staff meetings as requested by CMO
Mentors new providers; ensures clinical staff is continually trained and supervised and that activities of medical staff are coordinated with other operating units of the organization.
Supervises all providers, including conducting peer review process
Assumes clinical responsibility in conjunction with the Chief Medical Officer.
Provides regular, ongoing, and special reporting in functional areas; assumes site supervision role as directed by the Chief Medical Officer
Fosters an environment that promotes HCHN's Quality Assurance and Improvement Program and is responsible for removing barriers to achieving quality in medical care
Reports to internal and external committees and entities, as required
Participates and takes proactive role in customer service related issues and ensures to adhere to the values created by HCHN
Continually strives to improve and provides quality patient care, promoting teamwork and cooperation to create an environment that maximizes efficiency and satisfaction, encouraging open communication
Provides leadership, vision, and direction in developing new medical service delivery areas for HCHN
Directs, monitors and evaluates programs, revising and adapting as necessary and/or appropriate; assists in formulation and/or revision of medical program/clinical services policies and protocols
Participates in developing and implementing safety programs for clinical and patient care environment
Attends and represents HCHN to consultative and advisory bodies; to collaborating agencies, at specific institutions, and at conferences, as requested to enhance collaborative efforts with these organizations and institutions.
Addresses site provider needs assessment as on-going basis and assists in Provider Staffing Plan as appropriate. Assures adequate staffing, including provider scheduling and room assignments. Works with the HR department in recruiting, screening and hiring of new providers as directed by the Chief Medical Officer.
Provides overall direction and coordination of continuing medical education, training, and support for health care personnel
Participates in provider meetings when needed and collaborates with Directors of Operations for clinical meetings; assists in medical decision-making, as requested and as necessary or prudent
Maintains affiliation with appropriate professional organizations
Monitors the placement of residents and preceptors
Works with the Chief Medical Officer on recruitment and retention strategies
Assist in the design, implementation, and evaluation of clinical programs; Works collaboratively with other departments for the successful integration of services as appropriate.
Assumes other responsibilities at the direction of the Chief Medical Officer including but not limited to staff performance evaluations, monitoring providers
In Chief Medical Officer's absence, or when directed by the CEO or Designee: Assumes responsibilities and authorities of Chief Medical Officer, on an interim basis as required to ensure regulatory compliance in ongoing clinic operations
Collaborates with management team members, as directed, to develop strategies and policies and provides consultation within scope of responsibility
Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization
Performs other related duties as may be assigned by Chief Medical Officer and/or Chief Executive Officer.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision requirements include the ability to see at close range.
At times, may require more than 40 hours per week to perform the essential duties of the position.
Fine hand manipulation (keyboarding).
Travel between sites using own vehicle.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Internal office space and clinic environment.
May be exposed to communicable diseases.
The noise level in the work environment is usually moderate.
Education and/or Experience
Licensed physician to practice medicine in the State of Michigan.
Board Certified in Family Practice or Internal Medicine
Minimum of five (5) years of progressively responsible administration experience in health care setting.
Comprehensive knowledge of all phases of health care delivery, as well as the theory and practice of organizational management, preferably in a health care and/or not-for-profit environment.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to communicate effectively orally and in writing.
Ability to maintain confidentiality in all matters.
Meets all attendance and punctuality requirements to ensure proper coverage and quality service.
Professional and appropriate dress as required by the position.
Demonstrates an ability to resolve interpersonal and professional conflicts appropriately.
Ability to formulate decisions and make judgments that are demanding and interpretative.
Ability to develop and maintain cooperative and effective working relationships with the CEO, other members of the Management Team, Board, business associates and community groups.
Strong oral and written communication and presentational skills.
Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.
Experience working with MS Word, Excel, Access, PowerPoint, GE Centricity.
Ability to communicate effectively with diverse populations.
We are an EEO employer, and all hiring practices and other terms and conditions of employment shall be maintained and conducted in a manner that ensures compliance with all applicable federal laws.