Bilingual (English/Spanish) Medical Assistant

Psychiatric Consultants of Central Florida is seeking a full-time professional Medical Assistant to provide administrative and clinic support for assigned psychiatric Mental Health Professionals. This person must utilize strong customer service and communication skills.

Job duties:

Manage Client Caseload for assigned psychiatric Mental Health Professionals
Receive, triage calls, and take messages left by clients and forward vital information to the provider
Provide administrative assistance to the provider
Immediately alert provider of crisis calls
Document voicemails and calls with clients and the orders from the provider
Return calls to clients within required timeframe
Fax/Phone/Email/E-prescribe medication prescriptions and refills per the providers' orders
Work with pharmaceutical companies to obtain samples for clients
Maintain proper drug disposal procedure and documentation
Provide Front Desk coverage (checking clients in for appointments, scheduling appointments, etc.)

In order to qualify for this role, you must possess:

High School Diploma or GED required (Medical Assistant AAS or Diploma preferred)
A minimum of 3 years of previous work-related experience
Bilingual in Spanish preferred
A knowledge of mental health and psychiatric services
Strong attention to detail
Outstanding interpersonal and communication skills
Previous computer entry experience with ability to learn new applications and work processes
Good prioritization skills, data entry skills, dependable and team player
Good multi-tasking and critical thinking skills
Ability to promote and maintain a flexible, positive, team-oriented and customer-focused attitude within and between departments
Excellent organizational skills with strong attention to detail, follow-through, and commitment to quality
Demonstrate a "can-do" spirit, a sense of optimism, ownership, and commitment
High level of professionalism and demonstrated comfort level in speaking directly to external and internal customers/vendors