Apply for this job now

Case Manager

Location
Hervey Bay, Queensland
Job Type
Permanent
Posted
5 Feb 2026
Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity. Case Manager - GYMPIE Classification: SCHADS Crisis Level 2
Location: Gympie
Employment Type: Maximum Term - 6 Months
Hours: Part-Time, 15 hours per week
About the Role We are seeking a compassionate and skilled Case Manager to join our team in Gympie on a part-time, maximum-term basis. In this role, you will provide person-centred case management support to individuals in the community, over the phone, and in person. Your work will support people to achieve housing stability, strengthen social inclusion, and build the skills and confidence needed to sustain tenancies and live their best lives. Service delivery is underpinned by trauma-informed, child-inclusive, strengths-based, and resilience-focused practice, aligned with the mission and values of The Salvation Army. The Case Manager ensures services align with national and state strategic plans and the National Homelessness Stream Model of Care.
How You'll Make an Impact In this role, you will:
  • Build effective, respectful relationships with clients that promote participation, self-determination, and empowerment
  • Provide case management support in line with The Salvation Army's case management frameworks and standards
  • Conduct comprehensive assessments, identifying needs, risks, and vulnerabilities
  • Work flexibly in a fast-paced environment, balancing brief interventions, case management, and case coordination
  • Undertake ongoing assessment of client needs from intake through to exit
  • Develop individualised case plans collaboratively with clients, identifying goals, interventions, and barriers
  • Implement case plans with active client engagement
  • Support clients to access services, establish community connections, and advocate with service providers when required

What You'll Bring To succeed in this role, you will have:
  • A tertiary qualification in Community Services, Social Work, or a related field (degree level preferred)
  • Relevant experience in a social service environment, including client assessment, brief intervention, and case management
  • A current Working with Children Check
  • A current Driver's Licence
What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
  • Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
  • Access to EAP and health & wellness initiatives incl Fitness Passport
  • Ongoing training and development opportunities that enhance on the job skills and proficiency.
  • Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
How to apply If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
Apply for this job now

Details

  • Job Reference: 2605821284-2
  • Date Posted: 5 February 2026
  • Recruiter: The Salvation Army
  • Location: Hervey Bay, Queensland
  • Salary: On Application
  • Job Type: Permanent