Community Health Eligibility & Enrollme

This position provides Medicaid enrollment support and financial assistance services for community-based individuals.

Screen and assist with all steps of the Medicaid and Charity Care enrollment process.

Make follow-up phone calls and home visits or visits to other appropriate settings (e.g., community-based organizations) to explain the Medicaid enrollment process and to enroll individuals in appropriate services such as health insurance

Ensure timely submission of Medicaid or Charity application based off program guidelines

Gather, verify, evaluate, and enter necessary social, financial, and medical information into various applications

Outreach to individuals to determine Medicaid eligibility and continuing eligibility for income maintenance programs related to medical services

Utilizes tools to estimate patient financial obligations, including copays, deductibles, and coinsurance and then meeting with patients to discuss payment options.

Work with hospital team staff to identify difficult-to-reach clients and provide strategies for reaching them

Meets in-person with patients in Emergency Room, Inpatient Floors and Outpatient Clinics to explain patient financial responsibilities and collect/secure any out-of-pocket responsibility.

Receives and maintains Certified Application Counselor (CAC) certification, if applicable.

Meet or exceed daily standards for performance, accuracy, customer service, and quality

Performs other duties as assigned. (Schedule Sunday thru Wednesday)

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.

Location: Corporate 1301.42087 Patient Access
Schedule: Full Time, Day Shift, 8:00a - 6:30p Su-W