Title: Data Technician
Classification: Non-Exempt
About the Organization
RoadSafe Traffic Systems is the leading provider of traffic safety products and services in the United States. We proudly serve customers across all 48 contiguous states with a network of over 60 branch locations. At RoadSafe, we value our employees by offering competitive pay, opportunities for growth, and a comprehensive benefits package, including medical, dental, vision, and 401(k) plans for eligible employees. We celebrate diversity and are committed to fostering an inclusive environment for all team members.
Position Summary
As a Night Shift Data Technician, you will play a vital role in supporting the All-Electronic Tolling (AET) system along the Turnpike. Your responsibilities will include installation, troubleshooting, preventive maintenance, and system health monitoring during off-peak hours. This is your chance to ensure that our tolling infrastructure operates at peak performance around the clock, delivering reliable, high-quality field support. We seek a self-motivated individual with a strong technical inclination and critical thinking skills. While prior low-voltage or field technician experience is preferred, it is not a strict requirement.
Key Responsibilities
- Monitor tolling system equipment to ensure optimal performance.
- Perform installations, preventive maintenance, and repairs on electronic and mechanical components.
- Conduct routine inspections, including weekly site walkthroughs and maintenance checks.
- Efficiently diagnose and resolve system issues to minimize downtime.
- Maintain compliance with client agreements, standards, and requirements.
- Effectively communicate with management and operations teams regarding system status and field activity.
- Support overnight lane closures and installations as needed.
- Safely operate equipment such as bucket trucks.
Job Functions Overview
As a Field Technician, you will be responsible for the integrity and performance of the AET system by:
- Performing bi-annual preventive maintenance on gantry equipment.
- Conducting regular site visits and health checks of the system.
- Troubleshooting and repairing electronic and mechanical failures.
- Ensuring continuous uptime across all tolling locations.
Required Qualifications
- Valid driver's license.
- Minimum of two years of experience in one or more of the following:
- Information Technology (Installation & Configuration)
- Digital Signage Systems
- Audio/Video Systems
- Consumer Electronics
- 12-Volt Electrical Systems
- Proficient in using hand tools and diagnostic/test equipment.
- Able to work independently in a fast-paced environment.
- Strong written and verbal communication skills.
- Exemplary customer service orientation and professionalism.
- Organized, self-starter with keen attention to detail.
Preferred Skills
- Ability to read and interpret schematics and technical diagrams.
- Basic computing and smartphone skills for reporting and diagnostics.
- Analytical and troubleshooting abilities.
- Experience in training or mentoring others in technical settings.
- Low-voltage systems experience (preferred, but not required).
Physical Requirements
- Ability to walk, bend, and perform repetitive motions throughout the shift.
- Ability to lift up to 50 lbs. occasionally.
- Comfortable working outdoors in varying weather conditions.
- Willingness to work overnight shifts and support highway operations.
- Capable of operating a bucket truck during highway closures.
EOE Statement
RoadSafe is an Equal Opportunity Employer, including Disabled/Veterans.
Pay Range: $30 - $40 per hour