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Instrument Repair Technician - Guitar

Location
Madbury, New Hampshire
Posted
10 Oct 2024

Instrument Repair Technician - Guitar

Position Overview: As our Instrument Repair Technician for guitars, you will be responsible for providing maintenance and repair services on customer-owned instruments and assisting in the maintenance of specific store inventory. Your role will involve creating a great customer experience and delivering quality work to continually grow and improve the business.

  • Customer Focus: Understand customer service principles and provide excellent customer experiences. Connect with customers in a meaningful way. Address customer service issues effectively.
  • Initiative: Identify opportunities and issues, take positive action without being requested, and develop knowledge and skills in product, sales, and leadership.
  • Selling: Work through training and gain a base understanding of products and sales techniques.
  • Training: Effectively train learners and communicate information and techniques for retention.

Responsibilities:

  • Interact with customers to ensure positive experiences
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store-owned gear as requested
  • Complete warranty repair work
  • Perform additional duties as assigned

Requirements:

  • Skilled understanding of repairing guitars

Preferences:

  • Foundational product knowledge of Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair employment opportunities to all.

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Details

  • Job Reference: 1468231584-2
  • Date Posted: 10 October 2024
  • Recruiter: Guitar Center
  • Location: Madbury, New Hampshire
  • Salary: On Application