An IT Support Technician job in Detroit, MI is available courtesy of Akkodis. Under general direction, the IT Technician is responsible for providing end-user support and ensuring the smooth operation of IT systems within a refining environment. Working closely with onsite resources, the technician will gain hands-on experience supporting operations and administration including installation, maintenance, configuration, and integrity of refining business systems.
Pay: $25 - $28/hr
IT Support Technician Responsibilities :
- Provide in person troubleshooting for laptops, desktops, mobile devices, peripherals, and common applications
- Support Tech Café services including consumable replacements and hardware swaps
- Deliver clear, friendly, and professional communication while resolving issues efficiently
- Escalate and follow-through on complex issues when required and document actions/resolutions
- Install, maintain, and support field IT systems (including specialized Laboratory PC's), including desktop and laptop hardware
Qualifications: - Minimum of 3 to 5 years of Technical Support experience
- Proficient in supporting Apple iOS and mobile devices
- End-user hardware support (Dell/HP PC's)
- Windows 11 operating system; Office 365 Suite
- Application, networked printer(s), and adv network troubleshooting
- Must have excellent communication skills and good customer service skills
If you are interested in this IT Support Technician job in Detroit, MI then please click APPLY NOW. For other opportunities available at Akkodis go to
. If you have questions about the position, please contact andrea.gomez@
. Equal Opportunity Employer/Veterans/Disabled
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.