Lift Service Technician Melbourne, VIC Full-time position
About Us
Tesla Elevators is a proudly Australian-owned and operated independent lift company, providing service and maintenance across residential, commercial and industrial sites. Our growth has been built on exceptional customer service, a dedicated technical team, and a strong commitment to work-life balance. We're serious about quality, safety and professionalism, and we value a supportive culture and enjoying what we do.
The Role
We are seeking an experienced Lift Service Technician to join our Melbourne-based Service Team. Reporting to the Maintenance Coordinator, you will take ownership of a scheduled maintenance run and be responsible for servicing, repairs and breakdown response across a range of lift systems including hydraulic, MRL and platform lifts. You will work on our own products as well as a variety of third-party equipment.
This is a hands-on role for someone who takes pride in clean, compliant work, communicates well with customers, and can fault-find confidently to reduce repeat callouts.
What We Offer
Company vehicle
iPhone
On-call allowance (rostered on-call)
36-hour work week
26 RDOs per annum
Competitive remuneration with overtime opportunities
Training, support and a team that values your contribution
Key Responsibilities
Plan and execute your workload effectively in coordination with the Maintenance Coordinator
Perform scheduled maintenance, repairs, breakdown response and call-out visits with care and attention to detail
Diagnose faults, troubleshoot equipment and complete inspections and diagnostic testing to ensure reliability and performance
Complete all work to manufacturer specifications, Australian Standards and regulatory requirements
Maintain strict compliance with WHS policies and maintain safe operating conditions at all times
Maintain a safe, tidy and professional worksite, with strong care and respect in customers' homes and workplaces
Communicate professionally with customers, keeping them informed and providing practical guidance on lift operation and care
Accurately document work completed, including maintenance logs, breakdown reports, repair reports and emails, in clear language that non-technical customers and internal staff can understand
Monitor your calendar daily for schedule updates and upcoming work
Contribute to continuous improvement by helping refine workflows and service processes
What We're Looking For
Qualifications (essential)
Australian Electrical A-Grade Licence
Construction White Card
Current manual Driver's Licence
Full working rights in Australia (citizen or permanent resident)
Experience and technical capability
Minimum 5 years' experience as a lift technician (service and repairs focused preferred)
Strong electrical and mechanical fault-finding skills
Experience with hydraulic and traction drive systems (MRL and hydraulic)
Ability to read and interpret electrical schematics
Confidence with PLCs, microprocessors and VF drives is highly regarded
Personal attributes
Self-motivated, solution-focused and team-oriented
Organised, reliable and professional with customers
Takes pride in doing the job properly, including clear reporting and clean workmanship
Flexible and willing to travel within our service area as required
Checks
Prepared to provide a National Police Check and Working with Children Check
Ready to Join Us?
If you're ready to elevate your career with Tesla Elevators, apply now. We're looking for a technician who wants stability, great conditions, and a team that backs quality work.