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Massage Therapist

Los Gatos, California
Job Type
19 May 2023

Massage Therapist is a provider of safe massage and body treatment services to our members and clients. Massage Therapists are considered experts in their field, entrusted with providing memorable, high quality experiences for our clients.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.


Massage and Body Treatment Service

Perform massage and body treatment services as outlined in the Spa menu within the service protocol guidelines, time allotments and product usage.
Escort clients to and from the Relaxation Room
Inform reception of in-service alterations (e.g. service additions or upgrades, additional time, etc.)


Maintain cleanliness standards for all equipment, tools, furnishings, and massage rooms
Restock and maintain supplies in massage rooms during each shift in order to have all needed supplies/tools at hand to perform each service at all times
Follow and perform all sterilization routines
Assist in maintaining the cleanliness of the Relaxation Room and prep rooms

Revenue Generation

Recommend massage and body treatment add-ons and services for each client, explaining the purpose and benefit of each service and product
Develop and suggest new massage and body treatment services and programs; promote spa programs and services with the goal of enhancing member participation

Communication and Relationships

Deliver exceptional service experience to members, guests, and Associates with a goal of retaining clients for repeat business
Keep reception staff informed of your whereabouts during your shift should you leave the spa
Communicate timely and follow up, as appropriate
Active participation in required events, required programs, required meetings and required trainings
Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays
Maintain cleanliness of Relaxation Room and stock level of items
Assisting with Laundry duties


This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.



To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Policies and Regulations - Knowledge of company polices.
Oral Comprehension and Expression -Ability to understand and communicate so others can understand ideas and information.
Computer - Ability to utilize spa software programs, as required.


Previous massage and body treatment experience, 500 hours of training.
Valid California State Massage Therapy License.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position deals with outside personnel such as residents and clients on a regular basis with contact in various forms such as in person, phone and email.
The location of the position changes frequently from indoors to outdoors as site visits are necessary. However, extreme environmental conditions do not exist.
It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
It is necessary to adapt to a frequently changing environment.
Sitting and standing is as needed.
It is necessary for the position to travel independently to property locations on a regular basis.
Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.
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  • Job Reference: 1010175353-2
  • Date Posted: 19 May 2023
  • Recruiter: The Bay Club Company
  • Location: Los Gatos, California
  • Salary: On Application
  • Sector: Healthcare & Medical
  • Job Type: Permanent