Patient Relations Coordinator

Practice: Polaris DentalWorks Overview:

Overview

We are looking for an enthusiastic Patient Relations Coordinator that loves building and maintaining positive relationships with patients. What if you could be rewarded for doing what you love, with a team that supports you, in an environment where there is a shared passion for quality patient care? Your primary role is to facilitate exceptional patient experiences, while partnering with the Operations Leader in the practice. As a valued member of the family, we will support you, invest in you and your future with medical, dental, vision, 401k, paid holidays, and many other benefits! We believe in the value of talented people, and we aim to craft an environment that engages and supports your growth.

Skills
Greet and check-in patients with a smile
Manage, confirm, and schedule appointments for optimum patient flow via telephone and online requests
Support and achieve business goals, revenue, and profitability objectives
Continuously assess the schedule ensuring optimum patient flow
Respond to patient, clinical, and operational concerns timely and effectively.
Present financial options for patient treatment plans
Answer phone, manage incoming patient inquiries, verify patient insurances, ensure co-pays and outstanding balances are collected
Engage patients in marketing initiatives
Other duties as assigned by the Operations Leader
Education/ Experience
Minimum of high school diploma or equivalent required
Customer service focused
Excellent time management and organizational skills
Preferred dental office experience
Preferred experience with dental insurance
Preferred experience with Denticon/Dentrix
Benefits
Investment in you and your future
Opportunity to find your career, not just a job!
Paid Time Off, 401k , Dental, Vision, Medical Benefits
Life Insurance, Short Term Disability, Long Term Disability, AD&D insurance
Opportunity for career growth no matter your passion!