Program Manager (4256)

This position is responsible for :

• Supervises, coordinates and monitors day-to-day operations of the Salvation Army Center of Hope in Alexandria, LA.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; prepares statistical reports; ensures that client's needs are met through service coordination, staffing, and referrals for individuals and group work.

Key Responsibilities:

• Plans, schedules, assigns, and supervises the work of program personnel including those performing case management, etc; trains and instructs in the proper methods and procedures.
• Oversees and participates in the interviewing clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; ensures proper methods and procedures are followed
• Oversees and participates in the preparation and filing of client records in a timely manner ensuring all information is accurate and up-to-date.
• Researches and writes grant applications, Annual Performance Reports (APRS) and other grant documentations (e.g., statistical reports) to local, state, and federal funding sources.
• Provides support for case managers in cases where escalation is needed and as needed to cover absences.

Physical Requirements and Working Conditions:

• Ability to travel short distances, such as for meetings and other Salvation Army facilities. Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to perform mathematical calculations.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits:

• Health Insurance
• PTO
• Holiday Pay
• Aflac Policies
• Retirement

• Bachelor's degree from an accredited college or university in Social Work or a related field,
• And
• Three years progressively responsible experience managing social services programs in an environment related to client services, mental health, or case management with at least one year in a supervisory capacity,
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS:

• Valid state driver's license

Equal Opportunity Employer : Veterans Disabled