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Referral Specialist/Non-Medical Case Manager

Orlando, Florida
Job Type
19 May 2023


Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF's core values are:

• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What's Right

STILL INTERESTED? Please continue!


The Referral Specialist/Non-Medical Case Manager blends the mission of AHF with Psychosocial Case Management, utilizing strong experience in social work, understanding the social deterrents of this population and a thorough understanding of the Ryan White Care Act Program within their specific area. With a caring and knowledgeable focus, you will work with our providers and healthcare center team so that every Ryan White patient receives the support they require to access medical care, medication and available resources. This will include providing education and assistance so eligibility for the program is understood and maintained. Working directly within the Healthcare Center, you will complete a screening assessment, drawing on your experience and skills in understanding mental health needs and basic needs such as housing, food, and clothing. You will develop relationships with programs and agencies serving those needs and facilitate referrals, support and assistance for your patients who lack those services. You will ensure the patient is able to obtain their medication, utilizing local resources and programs. In this way you will support the patient's ability to better maintain /improve their health status so they can work to achieve their healthcare goals.

By utilizing your case management experience, you will meet our patients where they are, identify strengths and opportunities for growth and assist them with realistic goal setting. With your skills of collaboration and engagement, you will bring the essence of the Ryan White Care Act - the safety net for the uninsured HIV/AIDS patients - to our most vulnerable population. Your eligibility completion, referral determination assessment, and support will directly contribute to AHF's success in meeting the deliverables of our Ryan White contract. Beyond the scope of the contract, your work contributes to measures established by the HIV/AIDS Bureau (HAB) Measures and the Department of Health and Human Services.

The Referral Specialist/ Non-MCM collaborates with the provider and patient and facilitates the shift from leaving the exam room to implementing the optimum plan of care for these non-medical needs and putting it into action. Providing brief interventions focused on a long term achievable goal, the patient and the Referral Specialist work together each step of the way towards viral suppression, better health outcomes and quality of life.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AHF Commitment:

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.
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  • Job Reference: 1010175980-2
  • Date Posted: 19 May 2023
  • Recruiter: AIDS Healthcare Foundation
  • Location: Orlando, Florida
  • Salary: On Application
  • Sector: Healthcare & Medical
  • Job Type: Permanent