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Regional Social Work Manager

San Francisco, California
USD52.58 to USD70.11 Per Hour
Job Type
19 May 2023

We are a non-profit committed to our participants.

Dedicated to The Care of Elders:

PACE (Program of All-Inclusive Care for the Elderly) was developed to answer the many problems around caring for frail seniors. The PACE model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in their community whenever possible.

Seniors, their family members, and caregivers face many issues, including transportation to appointments, management of medications, coordination of medical care from different specialists, lack of social interaction, and ability to stay alone at home. On Lok PACE participants receive in home care services and transportation to a On Lok PACE center for primary medical care, social and recreational activities, and other senior care services.

We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Join our team of leaders to begin a rewarding career!

POSITION SUMMARY: Under the direction and supervision of the Director of Clinical Services, the Regional Social Work Manager is responsible for the management of the Social Work department including service delivery, quality of care, staffing and finances.


Leads and supervises the Social Work staff, ensuring continuity and consistency of participant care planning across all centers.
Ensures social work staff are effectively participating on the Interdisciplinary Team for participant care and coordination. Partners with the Program Manager(s) and the Social Work Lead Council to ensure effective operations and IDT participation.
Ensures competencies requirements are set and met; provides ongoing coaching and training.
Develops, implements and supports department specific performance goals, best practices and quality improvement programs to advance the goals and objectives of the organization.
Works collaboratively across the organization to establish and monitor utilization targets, financial targets. Resolves issues related to quality programming, efficiency and cost effectiveness.
Sets standard criteria and process, and performs utilization review of participant care plans.
Ensures delivery of quality services by overseeing the department's compliance with regulatory requirements, adherence to policies and procedures, and leading continuous process improvement and risk management efforts.
Conducts performance evaluations and setting of goals.
Coordinates and assist with social work coverage in partnership with Social Work Leads and Program Managers.
Provides individual case management to participants as needed.
Organize and facilitate department meetings.
Oversees social work related grants and the caregiver program and department specific projects.
Coordinates student (intern) placements including training, supervision, and evaluations, in collaboration with Program Manager and Learning and Development Department.
Establishes, develops, and maintains working relations with educational institutions and community agencies and organizations.
Provides oversight of contracted LCSW clinical supervision staff as applicable.
If LCSW, provide LCSW supervision hours to social workers as needed.
Serves as an effective link with On Lok's administration, OLSHS's management team and department staff through effective communication, productive collaboration, demonstrated leadership and facilitation of change opportunities.
Other related duties as assigned.

QUALIFICATIONS (knowledge, skills, abilities):

Master's Degree in Social Work or health related field. LCSW preferred.
Four years' experience working as a clinical social worker, preferably in the field of geriatrics.
Two years' experience in management/supervision/financial management.
Skilled facilitator and problem solver with excellent communication and interpersonal skills.
Proficient in Microsoft Word, Excel, Outlook, PowerPoint.
Experience with electronic health record system preferred.

On Lok's Employee Benefits include (eligible for any position for 20 hr/wk or more):

Medical, Dental, and Vision coverage
Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)
Pet Insurance and additional discounts
Holidays (10 per year), vacation time, sick leave, and long-term disability insurance

Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records.

On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status.

If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment ().
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  • Job Reference: 1010174044-2
  • Date Posted: 19 May 2023
  • Recruiter: On Lok
  • Location: San Francisco, California
  • Salary: USD52.58 to USD70.11 Per Hour
  • Sector: Healthcare & Medical
  • Job Type: Permanent