Retail Sales Team Leader - HIRING EVENT

At DICK'S Sporting Goods, we believe in the transformative power of sports. Our team is dedicated to fostering confidence and excitement by empowering athletes to reach their goals. We are proud to create an inclusive and diverse workforce that reflects the communities we serve.

If you're eager to make a positive impact as part of the world's leading sports team, we invite you to apply and join us today!

OVERVIEW:

The Retail Sales Team Leader plays a vital role in upholding brand standards and enhancing the teammate experience. Working closely with the Assistant Store Manager and Store Manager, this individual becomes the go-to expert for their department. Their commitment to exceptional customer service and effective teammate guidance sets them apart.

• Contributes to building a strong team by participating in in-store interviews and department orientations.
• Cultivates a people-first culture by engaging with every team member to foster mutual trust and respect.
• Plans and organizes tasks 30 days in advance, collaborating with the Assistant Store Manager to align on staffing needs.
• Strategically mobilizes teammates to ensure brand standards are met and important tasks are prioritized.
• Maintains company merchandising and presentation standards through adherence to established guidelines.
• Assists store leadership in general supervision of store operations while adhering to company policies.
• Supports the training of teammates on company procedures and programs, including onboarding new hires and cross-training existing ones.
• Focuses on coaching and developing both personal skills and those of others, providing hands-on guidance with clear explanations.
• Models the organization's vision by helping team members see how their roles contribute to overall goals and customer satisfaction.
• Creates an inclusive environment where both teammates and customers feel respected and safe.
• Adheres to safety, loss prevention, and operational procedures, maintaining confidentiality at all times.
• Embraces a team-oriented approach by assisting wherever needed throughout the store.
• Completes other tasks as assigned by store management.

LEADERSHIP TRAITS:

• Accountability-focused
• Customer-centric
• Collaborative
• Trustworthy
• Strong decision-making abilities
• Action-oriented
• Engagement-driven
• Talent developer
• Effective team-building skills
• Ability to plan and align effectively

QUALIFICATIONS:

• Flexible availability including nights, weekends, and holidays.
• Preferred prior experience in retail sales or customer service.
• Physical ability to stand, bend, lift, and move items weighing 15 to 35 lbs. regularly.
• Ability to stand or walk for extended periods (up to 4 hours).
• Comfortable working at heights greater than 4 feet using ladders or aerial lifting devices.
• Capable of performing repetitive motions for up to 2 hours continuously.