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Sales and Operations Manager

Location
Philadelphia, Pennsylvania
Posted
5 Aug 2026

Join Our Team at Music & Arts!

This position is eligible for our rewarding bonus program based on overall company performance.

As a Sales and Operations Manager, you will be vital in leading day-to-day sales and operations while upholding exceptional customer service standards.

Key Responsibilities:

  • Lead and mentor the sales team to help them achieve their sales targets through coaching, motivation, and comprehensive support.
  • Stay informed on financial metrics, inventory levels, and other critical data.
  • Ensure that all products are well-stocked and attractively presented for customer engagement.
  • Oversee payroll management, and the recruitment, hiring, and training process for store employees.
  • Handle daily operational tasks associated with institutional sales and rental services for assigned accounts.
  • Promote our lesson programs and offer assistance to our teaching staff.
  • Deliver unparalleled customer service to every individual who walks through our doors.
  • Complete additional duties as assigned.

Why Work with Us?

We offer unique perks for our employee musicians, including gig leave—take the time to share your music and return to your role afterward! Enjoy robust benefits such as Medical, Dental, Vision, 401K with company match, mental health support, paid time off, employee discounts, and tuition reimbursement options.

Compensation: $19.00 - $21.00/hr plus bonus opportunities, contingent on your specific location, background, and experience.

About Music & Arts:

At Music & Arts, we celebrate creativity and music, inspiring our team members to discover their individual sounds. We are dedicated to developing lifelong musicians and enabling music enjoyment for everyone. Founded in 1952, Music & Arts has grown to become the largest retailer of band and orchestra instruments in the U.S., with over 225 locations and a commitment to service excellence.

Qualifications:

Minimum Requirements:

  • High School Diploma or Equivalent
  • 2 years of relevant work experience

Preferred Qualifications:

  • 3-5 years of retail experience
  • A passion for and experience in music

Music & Arts is committed to diversity and equal employment opportunities for all, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We base our employment decisions on valid job-related criteria.

If you are a qualified individual with a disability or a disabled veteran unable to access our website, please reach out to us for assistance with your application process.

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Details

  • Job Reference: 2911804065-2
  • Date Posted: 5 August 2026
  • Recruiter: Music & Arts
  • Location: Philadelphia, Pennsylvania
  • Salary: On Application