Conducts confidential investigations into serious misconduct, such as harassment, discrimination, or other breeches of company policy. Gathers information, interviews relevant individuals, analyzes data, and prepares legally sound documentation to support all disciplinary and/or termination actions. Recommends a course of action based on the facts, CSL Values and then coach management through the implementation of each action. Minimizes risk and exposure for CSL by maintaining fair, legally sound, fully documented, and unbiased approach when conducting investigations and implementing actions
Receive and investigate Compliance Hotline/Speak Up cases through resolution and complete all process documentation in the appropriate system
Facilitate terminations including termination letters, termination meetings, and related documentation
Evaluate and analyze situations or data that requires knowledge of company process and policies
Provide feedback and guidance to business management regarding employee relations best practices and ensure fair treatment of employees while mitigating risk
Influence and gain buy-in from managers in sensitive situations, while building the relationship
Participate in program development and facilitate training on ER services with the Learning department, i.e., accommodations, policy violations
Partner with internal and external employment law counsel as appropriate, including appropriately identify and coordinate cases as necessary, modifying case responses and/or ensuring stakeholders are advised of recommendations to achieve business objectives while minimizing risk
Works collaboratively to ensure consistent application and interpretation of company policies and contracts
In Unionized / Works Council environments, facilitates resolution of labor grievances, disputes, employee issues and concerns. Conducts investigations and coordinates arbitrations as appropriate. Interprets union-management collective bargaining agreements and represents management in the settlement of grievances under established grievance procedures. Work may be directed by an Industrial Relations or Works Council Manager at certain locations
Interacts with employees, the designated union representatives and/or Works Council to build positive rapport and foster a collegial and collaborative working environment
MEDICAL ACCOMMODATIONS
Manage medical accommodation process in conjunction with other CSL and external stakeholders
Facilitate interactive discussions with relevant HR Business Partners and medical experts
Advocate for the employee and work toward balancing our CSL Values to find solutions
Document and record determination of approved or denied medical accommodation in appropriate system
CORRECTIVE ACTION
Educate business leaders on corrective action and potentially annual review processes including SMART objectives. Emphasize to leaders the importance of early intervention and provide coaching and feedback
Advise management on appropriate resolution of employee behavior and performance issues. Supports managers in the development and review of corrective action, including performance improvement plans
Consults with managers on driving a culture of high performance and engagement at CSL
Document and record employee actions in appropriate system
SPECIAL PROJECTS/ADMINISTRATION
Completes special HR/ER related projects by clarifying project objective, setting timetables and schedules, conducting research, developing, and organizing information and delivering on time against project objectives
Record and correctly maintain all case management requirements in systems for reporting and compliance
Performs other duties as assigned or as may be necessary
Successful candidates may have backgrounds as:
Senior HR Generalists
HR Managers
HR Business Partners
Minimum Required Qualifications:
Bachelor's degree in related field
5-7 years experience in an HR generalist role (or above)
At least 3-5 of those years focused in Employee Relations
Preferred / Nice to Have Qualifications
Bilingual in english/spanish (portuguese a big plus)
SHRM certification
Experience supporting multiple locations