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Senior Employee Relations Specialist

Boca Raton, Florida
7 Sep 2023

Conducts confidential investigations into serious misconduct, such as harassment, discrimination, or other breeches of company policy. Gathers information, interviews relevant individuals, analyzes data, and prepares legally sound documentation to support all disciplinary and/or termination actions. Recommends a course of action based on the facts, CSL Values and then coach management through the implementation of each action. Minimizes risk and exposure for CSL by maintaining fair, legally sound, fully documented, and unbiased approach when conducting investigations and implementing actions

Receive and investigate Compliance Hotline/Speak Up cases through resolution and complete all process documentation in the appropriate system

Facilitate terminations including termination letters, termination meetings, and related documentation

Evaluate and analyze situations or data that requires knowledge of company process and policies

Provide feedback and guidance to business management regarding employee relations best practices and ensure fair treatment of employees while mitigating risk

Influence and gain buy-in from managers in sensitive situations, while building the relationship

Participate in program development and facilitate training on ER services with the Learning department, i.e., accommodations, policy violations

Partner with internal and external employment law counsel as appropriate, including appropriately identify and coordinate cases as necessary, modifying case responses and/or ensuring stakeholders are advised of recommendations to achieve business objectives while minimizing risk

Works collaboratively to ensure consistent application and interpretation of company policies and contracts

In Unionized / Works Council environments, facilitates resolution of labor grievances, disputes, employee issues and concerns. Conducts investigations and coordinates arbitrations as appropriate. Interprets union-management collective bargaining agreements and represents management in the settlement of grievances under established grievance procedures. Work may be directed by an Industrial Relations or Works Council Manager at certain locations

Interacts with employees, the designated union representatives and/or Works Council to build positive rapport and foster a collegial and collaborative working environment


Manage medical accommodation process in conjunction with other CSL and external stakeholders

Facilitate interactive discussions with relevant HR Business Partners and medical experts

Advocate for the employee and work toward balancing our CSL Values to find solutions

Document and record determination of approved or denied medical accommodation in appropriate system


Educate business leaders on corrective action and potentially annual review processes including SMART objectives. Emphasize to leaders the importance of early intervention and provide coaching and feedback

Advise management on appropriate resolution of employee behavior and performance issues. Supports managers in the development and review of corrective action, including performance improvement plans

Consults with managers on driving a culture of high performance and engagement at CSL

Document and record employee actions in appropriate system


Completes special HR/ER related projects by clarifying project objective, setting timetables and schedules, conducting research, developing, and organizing information and delivering on time against project objectives

Record and correctly maintain all case management requirements in systems for reporting and compliance

Performs other duties as assigned or as may be necessary

Successful candidates may have backgrounds as:

Senior HR Generalists

HR Managers

HR Business Partners

Minimum Required Qualifications:

Bachelor's degree in related field

5-7 years experience in an HR generalist role (or above)

At least 3-5 of those years focused in Employee Relations

Preferred / Nice to Have Qualifications

Bilingual in english/spanish (portuguese a big plus)

SHRM certification

Experience supporting multiple locations

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  • Job Reference: 1108271612-2
  • Date Posted: 7 September 2023
  • Recruiter: sdi international corp
  • Location: Boca Raton, Florida
  • Salary: On Application