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Training & Audit Lead
15 Jan 2023
The AVTO Training & Audit Lead helps test, improve, and oversee the quality of our autonomous vehicles and AV Test Operators.
This individual works together with Client AVTO Training and Quality Team and Phoenix AV Operations Team to identify and solve operations and training needs.
This role is responsible for ensuring that training programs and audits for Phoenix AVTOs are scheduled and run smoothly and provides task-related feedback as needed to improve AVTO performance.
Foster Clients Safety-First culture.
Responsible for auditing and maintaining the safety standards of the AVTOs.
Align fleet operations standards with classroom training standards established by Training Coordinators.
Analyze performance results and create supplemental training to ensure a high standard of performance across the fleet.
Identify safety concerns and execute against performance standards to improve overall fleet quality.
Provide feedback for AVTOs regarding tasks, operations, and safety functions.
Identify and communicate performance trends that impact overall fleet quality.
Assist Training Coordinators and Operations Coordinators and Managers with day-to-day operations in the office, garage, and field.
Perform ad hoc projects as needed, including those in support of delivery and other community support and/or pilots.
Communicate clearly with an emphasis on public speaking and teaching.
Offer prompt, constructive feedback when needed.
Demonstrated leadership and initiative.
Demonstrate a strong track record of excellent performance.
Handle dynamic assignments.
Remain calm and perform well under pressure.
Foster passion about self-driving technology and its potential impact on the world among AVTOs and colleagues
Prioritize safety and maintain a safety-first mindset, while following all safe work practices and policies
Successfully complete a background check, drug screen and DMV Motor Vehicle Record check
Perform detailed audits primarily by viewing audit recordings and screening AVTO notes for up to eight hours/day.
Occasionally drive and/or ride as notetaker in the AV to stay up to date on current standards, perform in-person audits, and/or provide AVTO retraining.
Accurately type and read on a laptop in a moving vehicle.
Ability to give and receive clear, prompt, and understandable verbal and written communications
Tolerate occasional abrupt starts, stops, turns, and maneuvers associated with driving or taking control of the AV in both training and daily job functions.
Perform physical work including, but not limited to, stooping, and lifting.
Ability to remain alert and extremely focused for two-hour uninterrupted blocks of time.
High attention to detail.
Safely operate the AV in accordance with Client safety protocols and applicable law. This includes, but is not limited to, having a sufficient range of motion to frequently turn a steering wheel, operate the accelerator and brake, check blind spots, and evaluate the environment, and maintaining appropriate air bag clearance.
Computer literacy required, with an emphasis on laptop usage.
Licensed to drive a motor vehicle in the U.S. for the three years immediately preceding your application, currently holding an active Arizona Operator License Class D or equivalent, and no more than one point on driving record.
Expectations in c shortcuts and c as navigating through multiple accounts and windows quickly, using common keyboard shortcuts, and using various software programs to include instant messaging.
Must type a minimum of 20 wpm.
Comfortable working in a fast-paced environment, including interacting with the public.
The above physical demands describe the general nature of work being performed of the role and are not intended to be an exhaustive list.
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.
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15 January 2023
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