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- Orlando, Florida
- Job Type
- 19 May 2023
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The Treasury Manager, Payments Processes is responsible for managing all credit card processing functions, including merchant identification number additions, acquirer vendor management, technology connectivity, the payment cycle reconciliation process, and chargebacks. They are also responsible for corporate credit card administration (setup, edits, cancellations) and support functions for the Sonesta Finance department and senior management. Additional responsibilities include audit support and project management.
Principal duties and responsibilities include
Lead and develop team members' performance
Recruit & train team members
Manage relationships with credit card processors
Manage credit card reconciliations
Manage credit card chargeback processing & reporting
Manage the setup/deactivation/updates purchase cards
Identify digital commerce fraud solution providers
Download reports from multiple bank platforms Validate/Establish strategic partner to simplify the payments and commerce platform (our current Shift4 world), enhance product and experience offerings, and reduce ongoing support costs.
Focus on the development of virtual payments platform, elimination of manual processes by front-line staff and enhanced traveler experiences
Identify & implement opportunities for revenue growth through payment services, credit card offers (Travel Pass card)
Identify new digital commerce fraud solution providers
Identify new payment engagement sources for the use of Loyalty Card programs, Gift Card standards.
Develop a plan to help reduce charge backs for hotels
Actively lead in hotel openings and transitions for payment technologies, facilitating Onboarding standards and procedures for new MIDs and Credit Card processing solutions for hotels
Streamline processes within the Treasury, Payment Systems team to continually align Sonesta with industry standards and highest levels of efficiency
Develop and manage strong internal controls through formal documentation of policies and procedure
Ensure Treasury, Payments Systems team compliance with Sonesta control environment and Sarbanes-Oxley and provide support for both external and internal audit efforts
Other duties as assigned
Key Competencies Required
Strong Excel skills
Strong analytical skills
Demonstrated knowledge of Generally Accepted Accounting Principles (GAAP)
Strong knowledge of cash reconciliations
Strong knowledge of bank platforms and reporting
Strong organizational & presentation skills
Behavioral (Do the Right Thing)
Model expected behavior
Focus on an excellent customer experience
Treat each other with respect
Commit to the team
Be authentic and real
Communicate openly, honestly and clearly
Behavioral (Go Beyond)
Hold yourself and others accountable
Dig deeper and find ways to succeed
Be innovative when problem solving
Qualifications and Skills
A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
3+ years' experience managing credit card processing functions, including merchant identification numbers, acquirer vendor management, technology connectivity, the payment cycle reconciliation process, and chargebacks.
Bachelor's degree in accounting, finance, or work equivalent with a strong record of success in a work environment.
Strong understanding of financial systems and reporting practices.
Strong analytical and critical thinking ability with displayed attention to detail.
Knowledge of cash and reconciliation accounting.
Experience with web-based banking software and treasury management systems.
Ability to prioritize work in a fast-paced environment while multitasking to meet deadlines.
Strong communication skills, both verbal and written.
Proficiency with computerized accounting software (Yardi preferred) as well as Microsoft Excel and other Microsoft Office suite products.
Ability to collaborate with internal and external business partners.
Ability to proactively communicate and work effectively with AP team, outside vendors, and internal stakeholders
Strong attention to detail and commitment to high quality work
Excellent problem-solving skills and ability to think outside the box and challenge the status quo
Strong analytical skills and ability to accurately process numerical data
Ability to multi-task, work under pressure and meet deadlines required
Excellent oral and written communication skills
Excellent organization skills and must thrive in a teamwork setting
Passionate and enthusiastic
Experience in designing automated transaction matching and reconciliation processes would be preferred.
Experience using Yardi is preferred.
Additional Job Description
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
- Job Reference: 1010169303-2
- Date Posted: 19 May 2023
- Recruiter: Sonesta
- Location: Orlando, Florida
- Salary: On Application
- Sector: Accounting
- Job Type: Permanent