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Unified Communications Specialist - TS/SCI w/Poly

Location
Annapolis Junction, Maryland
Posted
1 Oct 2024

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Suitability:

Public Trust/Other Required:

Job Family:

Communications

Job Qualifications:

Skills:

Communication, Teamwork, Unified Communications

Certifications:

CompTIA Network + - Comp Tia Security + Certification

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

Unified Communications Specialist

We are embarking on a transformative journey to enhance our unified communications platform, focusing on Microsoft Teams migration and adoption. As part of this initiative, we are seeking a skilled Unified Communications Specialist to lead and support our efforts across multiple communication services.

Apply your expertise to advance the mission and optimize our business strategy as a Unified Communications Specialist at GDIT. Here, you'll support solving some of our clients' biggest challenges and help us grow the business.

At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.

HOW A UNIFIED COMMUNICATIONS SPECIALIST WILL MAKE AN IMPACT
Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.

Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.

Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.

Ensure seamless intercommunication between various communication platforms and services.

Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.

Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.

Develop and maintain documentation, including system configurations, processes, and procedures.

Train end-users on the effective use of unified communications tools and platforms.

Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.

Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.


WHAT YOU'LL NEED TO SUCCEED:
Education: Bachelor of Arts/Bachelor of Science
Required Experience: 8+ years of related experience
Required Technical Skills: Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies. Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools.

Security Clearance Level: TS/SCI w/Poly
Required Skills and Abilities: Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration.

Preferred Skills: Knowledge of networking principles, protocols, and security related to unified communications. Ability to manage complex projects and work effectively in a cross-functional team environment.

Excellent problem-solving skills and a proactive approach to addressing issues.

Strong communication and interpersonal skills, with the ability to convey technical information to non-technical stakeholders.

Location: On Site
US Citizenship Required

GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
 

#GREENWAY

#ITPolyMD 

The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA MD Annapolis Junction

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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Details

  • Job Reference: 1457703187-2
  • Date Posted: 1 October 2024
  • Recruiter: GENERAL DYNAMICS INFORMATION TECHNOLOGY
  • Location: Annapolis Junction, Maryland
  • Salary: On Application
  • Sector: Call Centre / Customer Service